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Shipping & Returns

We ship via FedEx within the continental United States. FedEx Home Delivery is a flat rate of $8.95. Shipping costs for expedited or Alaska and Hawai'i shipping rates are calculated at checkout time based upon the shipping address you provide. We add 3lbs for packaging and handling to every carton we ship.

Though we strive to ship out each order the day it is placed, please allow 24 - 48 hours processing time before you add FedEx's transit time. We will send you an email the day your order is shipped along with the tracking number for your convenience. FedEx transit information and times are as follows:

Please Note: Delivery times to rural zip or postal codes may be longer than described here. Model Masters is not able to guarantee exact delivery times to these areas. Please refer to your tracking number (sent to you via email when your order ships) for any questions you may have on delivery schedule times.

Your Shipping Need FedEx's Service
First thing the next-business-day morning
FedEx First Overnight

Delivery the next business day by 8, 8:30, 9 or 10 a.m.
Next-business-day morning
FedEx Priority Overnight
Our most popular service

Delivery the next business day by 10:30 a.m. to most areas
Next-business-day afternoon
FedEx Standard Overnight

Delivery the next business day by 3 p.m. to most areas
2 business days
FedEx 2Day

Delivery in 2 business days by 4:30 p.m. to most areas (by 7 p.m.
to residences)
3 business days
FedEx Express Saver

Delivery in 3 business days by 4:30 p.m. to most areas (by 7 p.m.
to residences)
Day-definite ground delivery to every U.S. residential address
FedEx Home Delivery

Delivery in 15 business days (37 business days to and from Alaska and Hawaii) based on distance to your destination

Every sale is final. Each item is inspected prior to shipment and carefully packed to insure shipment protection in normal transit handling. If the item arrives damaged, please notify us via email or telephone within 7 days of arrival so we may initiate an insurance claim with the carrier. The Shipment Carrier has the right to inspect damage claims. We will either ship a replacement or credit you if the item is no longer available. You must notify us within 7 days of receipt on any item being returned because of damage in transit to obtain return authorization.
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